Shipping policy

Shipping Policy

Upass Urine ships orders the same day when placed before 2:00 PM PST, Monday through Friday. Orders placed after 2:00 PM PST or on weekends and holidays will ship the next business day.

We ship using trusted carriers to ensure fast and reliable delivery. Tracking information will be sent by email once your order has shipped. Please verify your shipping address at checkout, as we are not responsible for delays caused by incorrect or incomplete addresses.

Shipping options and estimated delivery times
Standard Shipping, 1 to 5 business days.
Two-Day Shipping, 2 business days.
Three-Day Shipping, 3 business days.
Overnight Shipping, 1 business day.

Returns and Exchanges
Due to the nature of our products, all sales are final. We do not accept returns or exchanges. Please review your order carefully before completing your purchase.

If you receive a damaged or incorrect item, contact us within 48 hours of delivery with your order number and a photo of the issue so we can assist you.

Customer Support
For questions regarding your order, Visit the contact page.